Contents
01
Who We Are
Palmer Shore Limited is a specialist compliance and workforce strategy consultancy operating across Europe and the United States. Our registered office is C/O Gallagher Keane, 30 Fitzwilliam Street Upper, Dublin 2, D02 X205, Ireland.
Palmer Shore Inc is registered at 3200 Steck Ave Ste 200, Austin, TX 78757, United States.
For the purposes of applicable data protection legislation, Palmer Shore Limited acts as the data controller in respect of personal data collected through this website.
02
Data We Collect
Name and email address — Used to respond to enquiries submitted via contact form. Legal basis: legitimate interest / consent.
Company name and job title — Used to understand the nature of your enquiry. Legal basis: legitimate interest.
Message content — Used to process and respond to your request. Legal basis: consent.
IP address and browser data — Used for website analytics and security. Legal basis: legitimate interest.
Behavioural data (pages visited, time on site) — Used to improve website performance and user experience. Legal basis: consent.
03
Contact Forms
When you submit an enquiry through our contact form, we collect the information you provide — including your name, email address, company name and message. This information is used solely to respond to your enquiry and is not shared with third parties for marketing purposes.
Note: We do not store contact form submissions beyond the period necessary to respond to and process your enquiry. You may request deletion of your data at any time by contacting us directly.
Form submissions are processed securely and transmitted over encrypted connections. We do not use autoresponder marketing sequences or add contact form submissions to mailing lists without your explicit consent.
04
Analytics & Tracking
We use third-party analytics and behaviour tracking tools to understand how visitors interact with our website. This helps us improve performance, content and user experience.
Google Analytics
We use Google Analytics to collect anonymised data about website traffic, including pages visited, session duration and referral sources. Google Analytics uses cookies to track this information. Data is processed by Google LLC and may be transferred to servers outside the European Economic Area.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Hotjar
We may use Hotjar to record anonymised session replays and generate heatmaps of user behaviour on our website. Hotjar does not capture personally identifiable information such as passwords or payment details. All recordings are anonymised before storage.
You can opt out of Hotjar tracking at any time by visiting hotjar.com/legal/compliance/opt-out.
Other Tracking Tools
We may use additional analytics or performance monitoring tools from time to time. Where such tools collect personal data, we ensure appropriate data processing agreements are in place and that data is handled in accordance with applicable legislation.
05
Cookies
Our website uses cookies — small text files stored on your device — to improve functionality, analyse traffic and personalise your experience. You can control cookie preferences through your browser settings or our cookie consent tool.
Strictly Necessary
Required for the website to function correctly. These cannot be disabled. They include session management and security cookies.
Analytics Cookies
Used by Google Analytics and similar tools to collect anonymised data about how visitors use the site. Enabled only with your consent.
Functional Cookies
Enable enhanced functionality such as session recordings via Hotjar. These are activated only upon consent and can be disabled at any time.
Marketing Cookies
Currently not used by Palmer Shore. We do not serve targeted advertising or retargeting campaigns through this website.
To manage or withdraw your cookie consent, you may adjust your browser settings or use our on-site cookie preference centre. Withdrawing consent will not affect the lawfulness of any processing carried out prior to withdrawal.
06
Third Parties
We do not sell, rent or trade your personal data to third parties. We may share data with trusted service providers who assist in operating our website and business, strictly on a need-to-know basis and subject to appropriate data processing agreements.
Google LLC — Analytics via Google Analytics. Based in the United States.
Hotjar Ltd — Behaviour analytics and heatmaps. Based in Malta / EEA.
WP Engine Inc — Website hosting and infrastructure. Based in the United States.
Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or equivalent mechanisms.
07
Your Rights
Under applicable data protection law, including the General Data Protection Regulation (GDPR) where relevant, you have the following rights in relation to your personal data:
Right of Access
You may request a copy of the personal data we hold about you.
Right to Rectification
You may request that inaccurate or incomplete personal data be corrected.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected.
Right to Restrict Processing
You may request that we limit how we use your data in certain circumstances.
Right to Data Portability
Where processing is based on consent or contract, you may request that your data be provided in a structured, machine-readable format.
Right to Object
You may object to processing based on legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds.
To exercise any of these rights, please contact us at kelly@palmershoreltd.com. We will respond within 30 days of receipt of your request.
08
Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.
Contact form enquiries are retained for a period of 12 months following the close of the relevant communication. Analytics data is retained in accordance with the default retention settings of the applicable tool, unless adjusted by us.
Where data is no longer required, it is securely deleted or anonymised.
09
Security
We take the security of your personal data seriously. Our website is hosted on a secure infrastructure and all data transmissions are encrypted using industry-standard SSL/TLS protocols.
Access to personal data is restricted to authorised personnel only, and we maintain appropriate technical and organisational measures to protect against unauthorised access, disclosure or loss.
In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify you and the relevant supervisory authority in accordance with our legal obligations.
10
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your data has been handled, please contact us:
Palmer Shore Limited
C/O Gallagher Keane, 30 Fitzwilliam Street Upper, Dublin 2, D02 X205, Ireland
Email: kelly@palmershoreltd.com
You also have the right to lodge a complaint with the Data Protection Commission of Ireland at dataprotection.ie